Total 23/10/2020 : We HAVE 5695 Items and more than 2645 happy members.
AWESOME SUPPORT – NOTIFICATIONS Current version: 2.1.0 Updated on: 2019-02-24 The Notifications add-on will keep you up to date with... Geek Items Plugins AWESOME SUPPORT – PRIVATE CREDENTIALS - V2.0.0

Version: 2.0.0

Item cover for download AWESOME SUPPORT – NOTIFICATIONS Current version: 2.1.0 Updated on: 2019-02-24 The Notifications add-on will keep you up to date with...  Geek Items  Plugins AWESOME SUPPORT – PRIVATE CREDENTIALS

Overview

Item description
With the advent of the GDPR and other similar privacy regulations around the globe, its important that you offer your customers methods to secure their data.  The Private Credentials add-on for Awesome Support give your customers a way to securely add sensitive data to tickets – data that is automatically removed when tickets are closed.

Customers tend to post private data in support tickets – whether you want them to or not!  From credit card numbers and passwords to health information – they inadvertently post private data in a medium that is not fully encrypted.  With this add-on however, you can collect sensitive information and store them encrypted in your database.  Configurable with up to two additional layers of encryption, you can provide a safer environment for your users to provide sensitive information.

Unlimited Credentials
In an era when everything is password protected, a single ticket can easily require multiple credentials for multiple systems.  This extension allows your users to enter as many credentials as needed, all neatly segmented into their own data card.

Easy To Use
The user simply clicks a button, enters the private data and pushes the “save” button to have confidential information saved to the ticket.  Ticket agents are notified on the ticket and can simply click a link to pop up the credentials.

Secure Upon Activation
As soon as the add-on is activated, every credential is encrypted and stored in the database.  A second encryption layer (highly recommended) is available by creating a key in wp-config – with a value that is unique to you!

An Additional Barrier Against Hackers
Good security is a multi-headed beast.  This add-on will not grant you perfect security by itself.  You still need SSL, good network firewalls and other security protocols.  But, it presents an additional barrier to would-be hackers interested in collecting your customers sensitive data.

Automatic Wipe
When a ticket is closed, all private data associated with the ticket is automatically removed from the database.  This reduces the amount of sensitive data that you store in your databases, making it a less attractive target for hackers.

Other Precautions
Credentials are not shown unless the agent actively chooses to view them.
Your customers can delete their credentials at any time.
Removing or changing the private key in wp-config will immediately render all prior saved credentials useless
No comments found.
Login to post a comment
This item has not received any review yet.
Login to review this item
20 Nov 2019 - Version 2.0.0
Product Added to the system.
Note for Buyer
Please purchare this item you can see note for Buyer !
Read before purchase
  • Please check carefully the version before the purchase. We support updates 1 year, but that doesn't mean we will have updates every version.
  • Before making a purchase, please read the Terms and Conditions & Refund Policy.
  • If you have any questions, please first read the FAQ.
  • If you haven’t found the answer to your question, please contact us, we will response asap.
  • You can download the product after purchase by a direct link on your Downloads sections.
  • Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. We buy the original files from the developers.
Updates :
  • We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates.
  • We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
  • We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.
Support :
  • Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
  • Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
  • For more information please read FAQ & About Us.
Login to report this item
Created 20-11-2019
Updated 20-11-2019
Category Plugin
File size 0.03 MB
Comments 0
Views 1754
Sales 0
Downloaded 3