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AWESOME SUPPORT – REMOTE TICKETS - V1.4.0

Version: 1.4.0

Item cover for download AWESOME SUPPORT – REMOTE TICKETS

Overview

Item description
Have you ever wanted to collect tickets on sites that are not your own site?  Or maybe you wanted to collect tickets from sub-sites on a multi-site network while maintaining one central database of tickets.  With the Remote Tickets add-on you can do exactly that.

This add-on allow you to create unlimited Javascript Widgets that can be installed on any website – these sites do not even have to be WordPress sites!  Once the widget is installed, you get a HELP button in the lower right corner of the screen.  When the user clicks that button they will be presented with a small form that collects the information required to open a new ticket.

Features
Create unlimited widgets/gadgets
Use one widget on many sites or create a new one for each site
Widgets can be used on your main site as well as remote sites
Customize the text and colors for each widget
Control which core fields are added to each widget (eg: you can leave out the department field but keep the priority field)
Enable/disable authentication – disabling authentication will automatically create a new account for new users
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20 Nov 2019 - Version 1.4.0
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