Do you want to free up some space on your hosting server? Need increased security for attachments? Switch to Filestack!
Free Up Some Space
The WordPress uploader works great. If your users attach a lot of files to their tickets and replies however, you can quickly reach your disk space limit. Especially if you’re on a shared hosting.
This add-on replaces the default WordPress uploader used for attachments by Filestack. This means that the files that are attached to tickets are no longer taking space on your server: everything is stored on the Filestack infrastructure.
In terms of security, you will gain a finer control on who can do what.
If you enable the enforced security within the add-on, all actions will be protected by a dynamic, time based token. All files will become read-only for a pre-defined amount of time. If a user shares the link to one of the attachments publicly, the link will quickly expire and become unusable.
Basically, only you, your agents and the user who uploaded the file can access it. Learn more about security in the docs.
Upload From Anywhere
Filepicker adds the option to upload files from many different sources, not only your local computer.
You can upload files from Box, Evernote, Facebook and many more. You can see the entire list on Filepicker’s documentation.
This add-on is not intended to handle uploads from our Gravity Forms Bridge or files sent in via our Email-Support add-on. It only handles files uploaded via the standard SUBMIT TICKET page/forms.
Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. We buy the original files from the developers.
We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.