Total 04/04/2025 : We HAVE 11318 Items and more than 3531 happy members.
Log Update Item TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System
This page only show history update item TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System.

- NEW:Default Reply template

https://imgur.com/a/P69JXaU

- NEW:Custom FAQ topic image icon

https://imgur.com/a/qRmiBkC

- NEW:Create custom form field types

https://imgur.com/a/a6pRP1G

- NEW:Default Auto Reply

https://imgur.com/a/d9RvnRC

- NEW:Custom text before submit button

https://imgur.com/a/6NyuEPy

- NEW:Added CSS classes to my tickets table

- FIX:POT strings missing

- FIX:Saved Replies not working

- FIX:WP recent comment widget showed ticket replies

FIX:Admin bar showed for guests

- NEW:Show all FAQs as Accordion

https://imgur.com/a/0cGbZ4O

- NEW:Show WooCommerce FAQs as accordion

https://imgur.com/a/Zr2UVHW

- NEW:Added autocomplete off to ticket forms 

- NEW:User Role FAQ Access

https://imgur.com/a/QsmmUhWc

- NEW:User Role FAQ Topic Access

https://imgur.com/a/oRNHkAx

- FIX:Hidden FAQs show in WooCommerce products

- FIX:Error fixed in IT-Rechtskanzlei plugin

- FIX:Accordion icon not aligned when faq title went over 2 lines

FIX:Ticket reply in backend (comment form) not working

- NEW:New field for dynamic FAQ posts widget

Dynamic Title

- NEW:Single ticket rating form

https://postimg.cc/gallery/m77sR7T

- NEW:When both Woo form options are disabled, it will

hide the first box select row

- NEW:Load saved reply in ticket backend

https://imgur.com/a/lZ2gceD

- FIX:Agents did not see own created tickets

- FIX:Flatsome fatal error by setting unset $_POST

- FIX:Added wpautop to new replies mail

- FIX:Comments closed even if option not enabled

- FIX:Security for feedback form

- NEW:Default sort order for my tickets on ticket ID DESC

- FIX:Improved Sorting by date and ticket ID in my tickets

- FIX:Single FAQ Schema issue

- FIX:Removed tags from Schema.org data

- NEW:Added schema.org support (rich snippet data) to FAQ Archives & Pages

https://imgur.com/a/StmHFfg

- FIX:get_sites function not available

- FIX:Comments not visible when ticket closed

- FIX:Comments not showing in DIVI theme