Total 20/04/2024 : We HAVE 9342 Items and more than 3092 happy members.
Log Update Item TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System
This page only show history update item TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System.

- NEW: Default Reply template

https://imgur.com/a/P69JXaU

- NEW: Custom FAQ topic image icon

https://imgur.com/a/qRmiBkC

- NEW: Create custom form field types

https://imgur.com/a/a6pRP1G

- NEW: Default Auto Reply

https://imgur.com/a/d9RvnRC

- NEW: Custom text before submit button

https://imgur.com/a/6NyuEPy

- NEW: Added CSS classes to my tickets table

- FIX: POT strings missing

- FIX: Saved Replies not working

- FIX: WP recent comment widget showed ticket replies

FIX: Admin bar showed for guests

- NEW: Show all FAQs as Accordion

https://imgur.com/a/0cGbZ4O

- NEW: Show WooCommerce FAQs as accordion

https://imgur.com/a/Zr2UVHW

- NEW: Added autocomplete off to ticket forms 

- NEW: User Role FAQ Access

https://imgur.com/a/QsmmUhWc

- NEW: User Role FAQ Topic Access

https://imgur.com/a/oRNHkAx

- FIX: Hidden FAQs show in WooCommerce products

- FIX: Error fixed in IT-Rechtskanzlei plugin

- FIX: Accordion icon not aligned when faq title went over 2 lines

FIX: Ticket reply in backend (comment form) not working

- NEW: New field for dynamic FAQ posts widget

Dynamic Title

- NEW: Single ticket rating form

https://postimg.cc/gallery/m77sR7T

- NEW: When both Woo form options are disabled, it will

hide the first box select row

- NEW: Load saved reply in ticket backend

https://imgur.com/a/lZ2gceD

- FIX: Agents did not see own created tickets

- FIX: Flatsome fatal error by setting unset $_POST

- FIX: Added wpautop to new replies mail

- FIX: Comments closed even if option not enabled

- FIX: Security for feedback form

- NEW: Default sort order for my tickets on ticket ID DESC

- FIX: Improved Sorting by date and ticket ID in my tickets

- FIX: Single FAQ Schema issue

- FIX: Removed tags from Schema.org data

- NEW: Added schema.org support (rich snippet data) to FAQ Archives & Pages

https://imgur.com/a/StmHFfg

- FIX: get_sites function not available

- FIX: Comments not visible when ticket closed

- FIX: Comments not showing in DIVI theme