Successful businesses run on data. So how would you like to see an immediate data snapshot of your support operations as soon as you log into your WordPress administration area? With this add-on you can get that snapshot! Take a look at the wealth of data you can access when you log into your WordPress Admin Dashboard:
Key data widgets include:
Open and closed tickets count
Open tickets by status
Most recent tickets
Open tickets by status chart summary
Open tickets by agent chart summary
Open tickets by product chart summary
Open tickets by department chart summary
Open tickets by priority chart summary
Open tickets by channel chart summary
Open tickets by agent and ticket age
Open tickets by product and ticket age
Open tickets by department and ticket age
Open tickets by priority and ticket age
Open tickets by channel and ticket age
Closed tickets by ticket age
Closed tickets by agent and ticket age
Closed tickets by product and ticket age
Configuration Options Galore
Each chart widget can be configure to control:
The type of chart
The colors used
Font sizes, Visibility of axis and much more
You have THREE full tabs of options available!
Control And Security
Of course you would want to be able to control the placement, layout, maybe decide if a widget can be viewed. We provide options to permanently disable each widget. And, to temporarily disable any one or more of them WordPress makes this easy for – you can use the normal WordPress Admin controls to add or remove widgets as well as move them around to create a layout that works for you! And, the data shown to agents generally correspond to the access they are granted to tickets.
So start making smarter data driven decisions about your support operations today – get the Awesome Support Report Widgets add-on!
Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. We buy the original files from the developers.
We offer frequent updates for one year from the date of purchase, but that doesn't mean we will have updates every version because not every developer release we have right away. After this period, you have to purchase the item again to receive further updates.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.