Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations. The current pace of AI and ML is making these technologies more accessible via SAAS platforms. In order to tap into these new capabilities we’ve created this add-on which uses these new platforms to bring direct benefits to your help-desk.
By automating the replies that are sent back to users for simple inquiries you can free up your agents time to handle the more complex tickets. You can now handle more tickets with the same number of agents! And, you can send smart automatic responses directly from your support system to your users, even when your agents are not present.
Facebook Messenger users, your website users and anyone submitting a new ticket can now get instantaneous responses to their questions.
Provide immediate responses to users even when agents are not immediately available
Free-up your support staff by automatically responding to common queries from users
Having your own chat-bot puts you on the cutting edge of AI, ML and FB tech which creates a positive impression for your customers
Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. We buy the original files from the developers.
We offer frequent updates for one year from the date of purchase, but that doesn't mean we will have updates every version because not every developer release we have right away. After this period, you have to purchase the item again to receive further updates.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.