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A simple yet flexible support system to manage your eCommerce store supports. Having support ticket system integrated with eCommerce store helps in increasing sale. Give a place your customer to contact for their problems they are facing or do enquiry in better way instead of traditional contact us E-mail based system without having records of conversation. Support ticket system allows tons of support ticket handling with e-mail system and others.
Why choose to get a Support Ticket System (Help Desk) system integration into eCommerce store?
This module is built on believing that serving better to your customers is key to leading in now day markets. By providing professional support to your customers rapidly you can build trust of customer which again most vital part of success. For this purpose, we build powerful support ticket (Help Desk) management platform which allows you to centralize all tickets with multiple ticket status as per requirements.
Features:
New: Automatically Port existing customers to ticket users
- Build trust base of your customers by helping them quickly and thoroughly
- Serve better your customers with minimum time-span
- Separate interface for support desk
- Customer can easily create ticket by creating an account or without it.
- E-mail for each ticket reply with respective ticket status
- Multiple departments for categorized ticket
- Multiple status for ticket
- Create articles for common problems
- Categorized the articles by knowledge-base sections
- Create visuals instead of long articles
- Separate profile of support users (No glitches)
- Multi-Language text
- One place for all common problems
- Quality code by best professionals among market
- Mobile Friendly (Responsive) Design
- Support Journal theme + All other themes
- Both VQMOD and ODMOD modification system available
- Follow OpenCart code architecture
- Simple module installation and enable/disable at anytime
- Well organize documentation and presentation
- Simple and easy installation
- Dedicated support team for free and quick extension support
- Stay tune with tons of new features
Product Added to the system.
Please purchare this item you can see note for Buyer !
- Please check the version we provided before purchasing. Because it may not be the latest version of the author.
- Before making a purchase, please read the Terms and Conditions & Refund Policy.
- If you have any questions, please first read the FAQ.
- If you haven’t found the answer to your question, please contact us, we will response asap.
- You can download the product after purchase by a direct link on your Downloads sections.
- Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. We buy the original files from the developers.
- We offer frequent updates for one year from the date of purchase, but that doesn't mean we will have updates every version because not every developer release we have right away. After this period, you have to purchase the item again to receive further updates.
- We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
- We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.
- Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
- Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
- For more information please read FAQ & About Us.
