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AWESOME SUPPORT – FILESTACK (FORMERLY FILEPICKER) - V1.0.9

Version: 1.0.9

Item cover for download AWESOME SUPPORT – FILESTACK (FORMERLY FILEPICKER)

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Item description
Do you want to free up some space on your hosting server? Need increased security for attachments? Switch to Filestack!

Free Up Some Space
The WordPress uploader works great. If your users attach a lot of files to their tickets and replies however, you can quickly reach your disk space limit. Especially if you’re on a shared hosting.

This add-on replaces the default WordPress uploader used for attachments by Filestack. This means that the files that are attached to tickets are no longer taking space on your server: everything is stored on the Filestack infrastructure.

Increased Security
In terms of security, you will gain a finer control on who can do what.

If you enable the enforced security within the add-on, all actions will be protected by a dynamic, time based token. All files will become read-only for a pre-defined amount of time. If a user shares the link to one of the attachments publicly, the link will quickly expire and become unusable.

Basically, only you, your agents and the user who uploaded the file can access it. Learn more about security in the docs.

Upload From Anywhere
Filepicker adds the option to upload files from many different sources, not only your local computer.

You can upload files from Box, Evernote, Facebook and many more. You can see the entire list on Filepicker’s documentation.

Limitations
This add-on is not intended to handle uploads from our Gravity Forms Bridge or files sent in via our Email-Support add-on.  It only handles files uploaded via the standard SUBMIT TICKET page/forms.

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20 Nov 2019 - Version 1.0.9
Product Added to the system.
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Updates :
  • We offer frequent updates for one year from the date of purchase, but that doesn't mean we will have updates every version because not every developer release we have right away. After this period, you have to purchase the item again to receive further updates.
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  • Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
  • Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
  • For more information please read FAQ & About Us.
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