* Added - Custom field required or optional
* Added - Custom field in the workflow condition
* Added - Saved replies templates in auto ticket close module
* Added - Saved replies templates in the workflow
* Fixed - Fluent CRM widget missing issue
* Fixed - Ticket merge popup issue
* Fixed - Delete action of manual workflow
* More improvements
* Agent Summary Exporter
* Migrate Tickets from Help Scout
* WooCommerce Purchase History Widget Redesigned
* Bug Fixes and Improvements
* Activity Log Filters
* Active Tickets for Products
* Waiting Tickets stat on Dashboard
* Hourly Reports for tickets activity
* New Trigger – Ticket Closed on Automation (Pro)
* Close Ticket Silently (without triggering emails)
* Migrate Tickets from Awesome Support
* Migrate Tickets from SupportCandy
* Bug Fixes and Improvements
* Added Auto Close Ticket Module based on ticket inactivity days
* Improved Saved Replies. Now you can add more replies
* Fixed File Upload Issues
* Fixed Few minor issues on integrations