Item description
Sync Help Scout contacts with your CRM & view your CRM contact data on Help Scout with this two-way integration!
Provide robust customer support with Help Scout Sync
Sync Help Scout contacts with your CRM & view your CRM contact data on Help Scout with this two-way integration!
Features
WP ERP CRM module is now giving you the liberty of adding additional required information on Help Scout support tickets.
Instantly Help Scout contacts with CRM
Automatically connect your help desk contacts with CRM whenever a new ticket is created. Integrate all incoming new tickets with CRM profiles from existing contacts.
View CRM details on Help Scout
See purchase history, date of creation, and a lot more when you open a Help Scout ticket of an existing contact.
Make your Help Scout contacts an opportunity
Lead on your newly synced contacts as subscribers and for marketing activities.
Keep track of the status of your tickets
The Help Scout widget in your CRM contact profile will tell you whether the ticket is open, pending or solved. It will also tell you the subject of the ticket so that you can instantly get an overview of the client's queries.
Create an incredible support service system with the WP ERP-Help Scout Sync
Make more opportunities for marketing. Experience the speed & efficiency with which you can solve customer queries.