YES. If we update you can access the account and download. Or you can submit a request to update the new version if the publisher released.
However, some items we could not update as soon as the publisher released a new version.
3. Do I get updated once I download an item?
You can download the updated versions.
4. Can I resell the items downloaded here?
You're NOT allowed to resell the items downloaded here on your or other websites. Your account and download packs will be suspended if we discover that you are sharing the items here. And you are not refunded for that.
5. Aren't you also reselling the items downloaded somewhere else?
No, we download the items directly from the developers or from our trusted providers who agree to share the items with us. And they are by no means the nulled community e.g WpLocker or something like that. Doing that we can provide the service to you at a much more reasonable price compared to direct buying or to other GPL sites.
6. Are the items infected with virus or backdoor?
No, the items are 100% clean. You can check them out with our free items or scanning them with VirusTotal or Sucuri Sitecheck.
7. What if I find virus in your files?
There are 2 common reasons:
False positive scan results (esp. from BKAV on VirusTotal).
The developer used an infected source code to create the items (this is more often than we think).
No matter the reason, please inform us if you find anything infectious.
8. Can I get refunded? And how?
Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
The refund decision is made by us. We'll consider each of the cases. But generally, you should thoroughly consider if you want to use our service or not. We're providing you thousands of items at a very low price, so please don't ask for a refund if just one single item doesn't work the way you want.
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We do not change product functionality and do not fix developer bugs.
We'll issue the refund via PayPal. You don't need to request for a refund in PayPal, just ask for a refund using our livechat. If you open a dispute with paypal you must comply with paypal's decision and you may lose money if paypal adjuds you to lose.
9. Will my unused credits be accumulated?
Yes, Your balance will be in the account you can buy other items or if enough amount you can make a withdrawal to your paypal account.
10. Where can I find my number of credits?
See them at your "My Wallet" via link https://codegoodly.com/wallet/dashboard.
11. Do CodeGoodly.Com Provide License Keys ?
For a price equal to 5%-10% original price so we can’t and won’t provide/lease/release/resell license keys.
12. Do you have any coupon that I can use?
The default is No, its already discounted.
We can also provide you with a personalized offer if you have written a review on the product you purchased on our website.
And YES, If you deposit more than $ 50 to your account, you can contact us in advance for instructions to avoid losing transaction fees and discounts for you.
Link deposit : https://codegoodly.com/wallet/dashboard/deposit
13. Do you provide technical support ?
Basically Not. But We provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help.
Not offering support is the way in which we are able to offer the products at the discounted price.