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Money Back Guarantee
Most CodeGoodly sales go smoothly, but if there’s a problem with a purchase, the CodeGoodly Money Back Guarantee ensures that buyers receive the item they ordered or get their money back.
Buyers can use the CodeGoodly Money Back Guarantee when: They don’t receive an item They receive an item that doesn’t match the listing description
Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
The refund decision is made by us. We'll consider each of the cases. But generally, you should thoroughly consider if you want to use our service or not. We're providing you thousands of items at a very low price, so please don't ask for a refund if just one single item doesn't work the way you want.
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We do not change product functionality and do not fix developer bugs.
We'll issue the refund via PayPal. You don't need to request for a refund in PayPal, just ask for a refund using our livechat. If you open a dispute with paypal you must comply with paypal's decision and you may lose money if paypal adjuds you to lose.
Most transactions on CodeGoodly.com are covered by the Money Back Guarantee.
Purchases are covered by the CodeGoodly Money Back Guarantee when all of the following are true:
- An item isn’t received or it isn’t as described in the listing. - A buyer reports that they didn’t receive an item or requests a return within the CodeGoodly Money Back Guarantee timelines. The buyer made the purchase on CodeGoodly via checkout or an CodeGoodly invoice with one of the following payment methods: - PayPal - PayPal Credit - Credit card or debit card - The item was paid for in a single payment (including payments with PayPal Credit).
- Buyer’s remorse or any reason other than not receiving an item or receiving an item that isn’t as described in the listing. - The price we provide Does not include technical support, so we do not refund if customers encounter errors due to technical support. - Items damaged upon custom edits. - Duplicate claims through other resolution methods.